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Refund Policy

At ENEST Pvt Ltd, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we're here to help. Please review our refund policy below.

Eligibility for Refunds

Refunds may be issued under the following conditions:

  1. You request a refund within 3 days of purchase.
  2. The product or service was not delivered as promised or is defective.
  3. You have met all terms and conditions outlined in the agreement.

Non-Refundable Items

Refunds are not applicable for:

  1. Recorded Batches are non-refundable.
  2. Subscriptions after the billing period has started.

How to Request a Refund

  1. Contact Us: Email us at info@enestonline.com or fill out our refund request form here.
  2. Provide Details: Include your order number, reason for the refund, and any supporting documents (e.g., proof of defect or issue).
  3. Processing Time: Refund requests will be reviewed within 7 working days.

Refund Process

  1. Approved refunds will be processed to your original payment method within 10 business days.
  2. You will receive a confirmation email once the refund has been initiated.

Need Help?

If you have any questions about our refund policy, feel free to reach out to us:

  1. 📧 Email: info@enestonline.com
  2. 📞 Phone: +91-7510545225